Connecting to Wi-Fi

Step 1: Connect to the “WifiEtudiant” network:

  • Password: LaGrandeVadrouille

Step 2: In your browser, a captive portal will open

  • Login: firstname.lastname@ecam.fr
  • Password: ECAM password

Your ECAM email address is created when you arrive, and your password is generated by the IT department. These credentials are required to access all ECAM digital tools.

Your ECAM email will be used by all school staff to contact you—make sure to check it regularly.

https://espace.ecam.fr

This is the school’s intranet. Here you’ll find everything you need for your studies and much more:

  • Home: All the latest news posted on Espace can be found in the news feed.
  • Academics: all the information and documents your school provided by the Academic Affairs office
  • Courses: course materials and updates
  • Tools: everything to help make your life on campus easier: calendar, directory, timetable, large file transfer, Talk ECAM, library information and more.
  • #ECAM: classified ads on campus (also useful for lost and found items)

IT and hardware support

IT support

All your requests should be sent to a single email address, infoline@ecam.fr. You will be informed of progress as your request is processed.

Please describe your issue in as much detail as possible, i.e., location or affected computer, software, screenshots if possible, frequency of the issue, etc.

Support requests may concern hardware or software failures, phone issues, access control and badges, email, printers and copiers, difficulties using software, hardware or software needs, user support, or guidance.

Finally, because security is everyone’s business, please notify infoline as soon as possible if you notice any suspicious activity that may compromise ECAM’s IT security (e.g., suspicious emails, data theft, viruses, etc.).

Maintenance support

Non-IT and non-lab equipment issues are handled by the Maintenance Department. Send your requests to maintenance@ecam.fr

This mainly concerns problems with keys, heating, plumbing or electricity.

Printing

You can use any of the school’s printers (excluding those in the Student Residence). Printers are available at the following locations: J Building 2nd floor, I Building co-working space, D Building in the Library, F Building on the ground floor and G Building on the ground floor.

From an ECAM LaSalle computer: Select “follow me”, start printing and log in with your badge at the printer.

  • Photocopying: Log in using your badge
  • Scan to Mail (free): Log in using your badge.
  • Mail to Print: print a PDF file by e-mailing it to followme@ecam.fr from your ECAM address
  • USB: PDF from a USB key plugged into the printer.
  • followme.ecam.fr: from ECAM LaSalle (ECAM computers or personal computers connected to campus Wi-Fi)
  • Web to Print: print PDFs
  • View history
  • Transfer quotas

ECAM #printer (on Espace ECAM)

From your PC / Phone: http://eca.pm/x30wf

Credits: €10 euros per student (purchase credits from the Accounting Department)

  • Cost per sheet (Duplex printing = one sheet):
    • €0.05 in black & white
    • €0.20 in colour

IZLY card:

This is your student card, so don’t lose it! (You’ll be asked to pay €15 to the Accounting Department to replace it!)

Your card is used for campus access, building entry, paying for meals at the CROUS cafeteria and drinks at the Student Lounge, managing your printing, and more. In short, it’s essential and personal!

E-mail addresses to remember if you have a problem: