Emergency numbers
On Campus
Disability Advisor
The Disability Advisor supports students with disabilities by setting up necessary academic accommodations. Support is also available for students facing temporary health issues that may impact their studies.
Contact the Disability Advisor on the ECAM LaSalle campus
SAEP: Psychological Support Service
A dedicated service offering confidential listening and psychological support.
See the dedicated page for more information
Health Prevention
The Student Life Office organizes prevention initiatives on campus covering various topics such as:
- Harassment and gender-based violence
- Suicide prevention
- Drug and alcohol awareness
Preventive Medical Check-up
All students benefit from a mandatory medical visit during their time at ECAM LaSalle.
A doctor regularly comes to campus to answer general health questions, provide preventive advice and support students in maintaining a healthy lifestyle.
Please note:
The doctor cannot issue medical certificates to excuse absences or exams, and does not provide prescriptions.
Off Campus
University of Lyon Health Portal
To help you better understand the French healthcare system and make access to care easier, the University of Lyon provides a comprehensive health portal with useful information, procedures, services, and contacts for both physical and mental health.
Health Portal: https://masante.universite-lyon.fr/
“Le 102” Student Health Center
“Le 102” is a health center dedicated to students in the Lyon area, offering accessible and comprehensive care in a supportive and professional environment.
Services include:
- Preventive support (individual consultations and group workshops)
- Follow-up consultations with general practitioners, a nurse, a psychologist and a psychiatrist
- Referrals to specialized services if needed
The multidisciplinary team includes doctors, a nurse, a psychologist and a psychiatrist.
Appointments
- Online: masante.universite-lyon.fr
- By phone: +33 4 82 91 02 20
First appointments with a psychologist must be booked by phone.
Location
102 Rue de Marseille, 69007 Lyon
Accessible for people with reduced mobility
Opening hours :
- Monday: 9:00 am – 7:00 pm
- Tuesday: Closed
- Wednesday: 10:30 am – 7:00 pm
- Thursday: 10:30 am – 7:00 pm
- Friday: 9:00 am – 7:00 pm
- Saturday: 9:00 am – 12:30 pm
- Sunday: Closed
Phone: +33 4 82 91 02 20
Email: le102.secretariat@universite-lyon.fr
Out-of-hours Medical Care
If you need a doctor for non-emergency medical care outside regular hours, you can contact the on-call medical service.
Call +33 4 72 33 00 33 to speak with a doctor.
Opening hours:
- Monday to Friday: 8:00 pm – 12:00 am
- Saturday: 12:00 pm – 12:00 am
- Sunday & public holidays: 8:00 am – 12:00 am
Nearest clinic:
173 avenue Barthélémy Buyer, 69005 Lyon
Hospitals in Lyon
Hospitals are generally used as a last resort, or when referred for specific treatments (dental, optical, obstetrics, etc.).
More information: https://www.chu-lyon.fr/
Online Appointments
Doctolib is a platform that allows you to find doctors and book appointments easily online.
Free Local Health Centers
- CDHS: respiratory diseases, vaccinations, health education and smoking cessation
- CEGIDD: sexual health, testing and family planning
- CSAPA: addiction support (tobacco, alcohol, drugs)
Emergency Number
112 – European emergency number (available across the EU)
Health Insurance
As a student in France, you are covered by the general Health Insurance system. Make sure your information is up to date (registered doctor, Vitale card, contact details, etc.) to ensure proper reimbursement.
You should also create or update your online account to track your reimbursements and manage your procedures.
More information: https://www.ameli.fr/
Student Health Insurance (Mutual Insurance)
SMERRA
SMERRA offers student health insurance plans designed to complement the national health system (consultations, medication, hospitalization, etc.) and help reduce out-of-pocket costs.
Although not mandatory, taking out additional insurance is strongly recommended.
HEYME
HEYME provides flexible and student-friendly complementary health insurance solutions. It covers part or all of the costs not reimbursed by public health insurance.
It also offers digital services and support to make managing your healthcare easier.
A mutual insurance plan is optional but highly recommended.